ASSOCIATE POLICIES AND PROCEDURES

A guide containing property policies, procedures and regulations on dress codes, grooming standards and conduct shall be prepared and updated sometimes.
This guide shall be issued to each associate as part of their welcome kit on arrival.
Each property will adhere to all applicable local or national laws and policies including but not limited to equal opportunities, harassment in the workplace, health and safety, code of business conduct, employee code of conduct, disciplinary procedures and grievance as well as complaints procedures.
The property will maintain a personnel file for each associate, including the application form, references (where required by local law), signed employment contract or confirmation letter, governmental formalities and documents, acknowledged job descriptions and any other local legal requirements as well as significant communications, addendums and any agreements that have been made with the associate and the Company during their tenure of employment.
All other relevant documents, including training records, will also be filed in their respective personnel files.
Local legislation may dictate that other records are filed separately from the associate file, for example, sickness records, absence records etc. and these shall be adhered to accordingly where applicable and imposed by law.

Grooming Guidelines

All uniforms must be clean, in good condition and of a style and quality that supports the Atana Hotels brand positioning and grooming guidelines.

Associates are neatly dressed and properly fitted and well-maintained uniforms per brand uniform program and meeting brand standards for each position or department specified.

Socks and shoes are color-coordinated with the uniform; safety shoes are worn as appropriate.

Associates will receive enough uniforms to enable efficient rotation.

Contract Workers and internships

Casual or temporary workers will be employed where it provides the optimum resourcing solution for the property.

Headcount and payroll statistics must include full-time, part-time and temporary associates.

Part-time and temporary associates must adhere to Atana Hotels standards and policies for the duration of their employment.

Contract workers will be compensated at a daily rate.

In accordance with local labor laws, interns should get transport, meals and accommodation, in addition to an allowance. They are not eligible for salaries or other benefits.